All Systems Operational

PBX Operational
90 days ago
100.0 % uptime
Today
PBX Node G1-DAL Operational
90 days ago
100.0 % uptime
Today
PBX Node G1-NYJ Operational
90 days ago
100.0 % uptime
Today
PBX Node G1-LAS Operational
90 days ago
100.0 % uptime
Today
PBX Node G2-MNN Operational
90 days ago
100.0 % uptime
Today
PBX Node G2-ATL Operational
90 days ago
100.0 % uptime
Today
PBX Portal Operational
90 days ago
100.0 % uptime
Today
PBX Portal G1-SW01 Operational
90 days ago
100.0 % uptime
Today
PBX API Operational
90 days ago
100.0 % uptime
Today
PBX API G1-SW01 Operational
90 days ago
100.0 % uptime
Today
Device Provisioning Operational
90 days ago
100.0 % uptime
Today
Instant Fax Operational
90 days ago
100.0 % uptime
Today
Instant Fax ATA Operational
90 days ago
100.0 % uptime
Today
Instant Fax Portal Operational
90 days ago
100.0 % uptime
Today
ReachUC Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
PSTN Connectivity Operational
90 days ago
99.98 % uptime
Today
GazelleTel Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

OmniResponse Platform Maintenance May 14, 2026 03:00-05:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 06, 2026 - 08:35 PDT
Scheduled - On Thursday, May 14th between 3:00am and 5:00am Engineering will be performing maintenance on the OmniResponse platform. No impact to production services is expected during this maintenance window.
May 06, 2026 - 08:34 PDT
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Resolved - From 10:35am to 11:28am, we experienced an issue where inbound calls from Bandwidth were not received correctly, causing calls to go to a busy signal. We were able to resolve it from 10:54am to 11:17am but the issue recurred. At 11:28am, the problem was permanently resolved.

A full investigation and RFO will be forthcoming as soon as our internal investigation has completed.

May 5, 12:05 PDT
Monitoring - As of 11:18am we believe the problem with inbound calls to Bandwidth DIDs is resolved. We will continue to monitor and investigate root cause.
May 5, 11:35 PDT
Identified - We continue to investigate the issue and are engaging with Bandwidth now. For a short-term solution, please reach out to customer service (support@gazelletel.com) with an off-net number you would like calls forwarded to. Since this is an inbound issue with the underlying carrier our failover routing does not engage. Failover routing is designed for a failure with the customer infrastructure.
May 5, 10:47 PDT
Investigating - We are investigating an issues effecting calls from PSTN not completing. The problem appears to be isolated to Bandwidth DIDs (affects mostly legacy PacBell numbers).
May 5, 10:39 PDT
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Completed - The scheduled maintenance has been completed.
Apr 29, 21:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 21:02 PDT
Scheduled - On Wednesday, April 29th between 12am ET and 1am ET Engineering will be performing emergency maintenance on networking equipment in our Dallas data center.
Apr 15, 15:05 PDT